FAQ

Answers to your Questions

SHOPPING INFORMATION

What Shipping Methods Are Available? 

We are exploring all of our shipping options as we work through our beta program.

Payment Methods? 

We use Stripe + WooCommerce to run our store which can accept Visa, MasterCard, American Express, JCB, Discover, and Diners Club.

How Long Will It Take To Get My Package?

Depends how are away you are from our Portland office. We have an order tracker for you to check on how long it will take for your package to arrive.

Do You Ship Internationally?

Duh, of course! We will ship everywhere they will let us.

ORDERS AND RETURNS

How do I place an Order?

Simply Add to cart for as many items as you want and then proceed to check out! You can always look at the status of your card by clicking the cart icon in the menu bar.

How Can I Cancel Or Change My Order?

Get in contact with us via email or twitter and we will be sure to sort it out for you.

How Long Will It Take To Get My Package?

Depends how are away you are from our Portland office. We have an order tracker for you to check on how long it will take for your package to arrive.

Our Non-US friends, international packages can get stuck in customs sometimes for days, and sometimes longer. Plus they may or may not tag you with some taxes or duties upon delivery which we do not control.

Any unanswered questions? contact@broadcastick.com